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Hamilton’s Facilities Management team maintains the College’s physical assets, oversees renovations and construction projects, and provides other support services, as described in the core competencies section below.

Maintenance Emergencies

Please call 315-859-4500 for emergency maintenance issues Mon-Fri 7 a.m.- 4:30 p.m.; otherwise, call Campus Safety at 315-859-4141.

We consider the following maintenance emergencies:

  • Structural hazards
  • Electrical and gas failures
  • No hot, cold water, heat
  • Refrigerator, stove not working
  • Sewage backup
  • Water intrusion or icy walkways
  • Any elevator issues
  • Broken lock, window, or door
  • Any Fire alarm issues
  • Overflowing or plugged toilet

Work Order Requests

Students, please contact your Community Advisor for ALL your maintenance needs. Faculty and staff can create work requests, too.

Submit Work Order Request

Core Competencies

The custodians are responsible for the following:

  • Provide comprehensive cleaning and maintenance services for all campus buildings to ensure a clean and safe environment.
  • Keeping building entrances and walkways free of ice, snow, and other debris
  • Changing light bulbs and reporting building damage and malfunctions
  • Responsible for the set-up and breakdown of catered functions and special events created in 25Live through College Events.
  • In residential halls, custodial staff clean general lounges, hallways, public restrooms, and trash and recycling rooms. Facilities Management does not clean student bedrooms, private baths, kitchens, etc., for the duration of residency, except certain areas over college breaks as specified in the residential contract. CAs can directly contact building custodians for toilet paper for private bathrooms. Custodians can also directly assist with problems with the vacuum cleaner supplied to CAs, and with special requests for other items (brooms, dustpans, various cleaning supplies).

Residential Hall Custodians & Supervisors

All Other Building Custodians & Supervisors

The Maintenance Mechanics are responsible for the following:

  • All the plumbing, electrical, and mechanical equipment of the college
  • Heating boilers and related equipment (pumps, tanks, etc.)
  • All the kitchen equipment in the dining halls
  • All refrigeration, air conditioning systems, cooling tower, and air purifiers on campus
  • All fire safety systems (alarms and sprinklers)

The carpenters are responsible for general repairs on the entire campus:

  • Repair Doors
  • Repair Windows, Screens and Blinds
  • Repair Roofs
  • Repair Walls
  • Repair Ceilings

The painters are responsible for day-to-day painting maintenance on the entire campus.


The Locksmiths are responsible for the following:

  • Maintaining keys, locks, and filing cabinet locks
  • Engraving nameplates and signs
  • Installation of panic bars, mortise, cylindrical, deadbolts, and Vantage Point
  • Installing and maintaining comb locks and doors for mail center mailboxes
  • Repairing padlocks

The Grounds Crew is responsible for the following:

  • Maintenance of campus turf and landscape
  • Roads, parking lots and pathways
  • Trash and recycling efforts
  • Storm drain maintenance
  • Setup support for campus events
  • Variety of work order related requests

Athletic Grounds are responsible for the following:

  • Athletic event setups and support
  • Natural & synthetic outdoor athletic field maintenance
  • Golf practice facility maintenance
  • Cross Country trail system
  • Indoor Field house setups and support

 

The Natural Resources Supervisor & Landscape Maintenance team are responsible for:

  • Maintenance of the Arboretum collection
  • Maintenance of the Root Glen collection
  • Campus trees, shrubs, and landscape features
  • Forestry and Sustainability initiatives
  • Trail system maintenance
  • Community Garden

Contact

Contact Name

Facilities Management

Office Location
9 Miller Road

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