Password Reset

Reset Your Password

All Hamilton accounts now reset their password through RapidIdentity, Hamilton's identity service. This includes students, faculty, staff, alumni, retirees, and sponsored accounts.

How it works

1. Select Reset my password below to go to RapidIdentity.
2. Enter your valid username in the Username field and click Go.
3. Choose the Forgot Password? option.
4. Verify your identity using the recovery method on your account (a code sent to your recovery email or phone). If you use Duo, you may be asked to approve a request.
5. Set a new password that meets Hamilton's requirements.
6. Your new password will work across your Hamilton services, including email, wireless, and My Hamilton.

Reset my password

Keep your recovery information current

Your recovery email and phone number are maintained by the College, not in RapidIdentity. If yours are out of date, alumni should contact infoserv@hamilton.edu, and all other accounts should contact the Help Desk, so it can be corrected before you need it.

If you need help

If you cannot complete the reset (for example, you have no recovery method on file or your account is locked), contact the Help Desk.